MAKING SURE YOU GET THE QUALITY YOU DESERVE
We treat you like we would treat our own family. No exceptions!
1. First Class Stay
If you’re new Heating or Cooling system fails AND we don’t respond to your call within 48 hours*…
We will pay for your stay at a local hotel/motel until your equipment has been fully repaired or replaced and is operating at 100%. NO EXCUSES FOR NOT RESPONDING! You will never have to wait or wonder with Kettering Heating & Air. Your name goes to the top of the list or you and your family will stay comfortable at a hotel/motel on us.
2. Guaranteed Lowest Price
Comparing Apples to Apples…
No other licensed heating and cooling company can match or beat our price, period! Kettering Heating and Air has adopted a business policy that has become our philosophy:
“IT’S EASIER TO EXPLAIN OUR WARRANTIES, GUARANTEES, AND PRICES UP FRONT . . . THAN TO APOLOGIZE FOR POOR SERVICE FOR YEARS TO COME.”
If another licensed heating and cooling company has a lower installation price using the same equipment, performing the same services and same company warranties, we will immediately (within 48 hours) refund the difference plus an extra $50.00 for your trouble. Just provide us with proof of proposal, model, and serial numbers including written company warranties and guarantees. We stand behind our “Lowest Price Guarantee” for one full year!
3. No Lemon Guarantee
“YOU CAN’T GET A LEMON” WITH KETTERING HEATING AND AIR
Have you ever been stuck with a “lemon”? Remember how alone you felt? Even the very best manufacturers have them and yes, we’ve installed them. However . . . It won’t happen to you with our
100% REPLACEMENT GUARANTEE!
If your heat exchanger or compressor fails more than twice within the first 10 years after installation, we will remove that “lemon” from your home and install a new factory-fresh unit at no charge to you, including all labor, taxes, and permits are required. We will replace that lemon with a unit of equal size and efficiency.
The Best “Total Coverage Warranties” For Your Protection