Our Guarantee

Home » Our Guarantee

MAKING SURE YOU GET THE QUALITY YOU DESERVE

We treat you like we would treat our own family.  No exceptions!

 

Our Guarantee -100% Satisfaction at Kettering Heating and Air1. First Class Stay

Our Guarantee

“OVERNIGHT ACCOMMODATIONS”

If you’re new Heating or Cooling system fails AND we don’t respond to your call within 48 hours*…

We will pay for your stay at a local hotel/motel until your equipment has been fully repaired or replaced and is operating at 100%. NO EXCUSES FOR NOT RESPONDING! You will never have to wait or wonder with Kettering Heating & Air. Your name goes to the top of the list or you and your family will stay comfortable at a hotel/motel on us.

*Weather Permitting

2. Guaranteed Lowest Price

Comparing Apples to Apples…

No other licensed heating and cooling company can match or beat our price, period! Kettering Heating and Air has adopted a business policy that has become our philosophy:

“IT’S EASIER TO EXPLAIN OUR WARRANTIES, GUARANTEES, AND PRICES UP FRONT . . . THAN TO APOLOGIZE FOR POOR SERVICE FOR YEARS TO COME.”

If another licensed heating and cooling company has a lower installation price using the same equipment, performing the same services and same company warranties, we will immediately (within 48 hours) refund the difference plus an extra $50.00 for your trouble. Just provide us with proof of proposal, model, and serial numbers including written company warranties and guarantees. We stand behind our “Lowest Price Guarantee” for one full year!

3. No Lemon Guarantee

“YOU CAN’T GET A LEMON” WITH KETTERING HEATING AND AIR

Have you ever been stuck with a “lemon”? Remember how alone you felt? Even the very best manufacturers have them and yes, we’ve installed them. However . . . It won’t happen to you with our

100% REPLACEMENT GUARANTEE!

If your heat exchanger or compressor fails more than twice within the first 10 years after installation, we will remove that “lemon” from your home and install a new factory-fresh unit at no charge to you, including all labor, taxes, and permits are required. We will replace that lemon with a unit of equal size and efficiency.

The Best “Total Coverage Warranties” For Your Protection